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PUBLIC SECTOR DEVELOPMENT PROGRAMMES × ADMINISTRATIVE SKILLS & OFFICE MANAGEMENT PROGRAMMES × CUSTOMER SERVICE PROGRAMMES ×
Apr 23
DELIVERING HAPPINESS - CUSTOMER EXPERIENCE MANAGEMENT (CXM)
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
May 05
MANAGEMENT AND PROTECTION OF INFORMATION (MPI)
--Tom Associates Training--
PUBLIC SECTOR DEVELOPMENT PROGRAMMES
May 05
OFFICE MANAGEMENT TRAINING FOR OFFICERS AND MANAGERS
--Tom Associates Training--
ADMINISTRATIVE SKILLS & OFFICE MANAGEMENT PROGRAMMES
May 05
BLUE OCEAN STRATEGY AND VALUE CHAIN MANAGEMENT FOR MINISTRIES, DEPARTMENTS AND AGENCIES
--Tom Associates Training--
PUBLIC SECTOR DEVELOPMENT PROGRAMMES
May 12
FRONT DESK AND CUSTOMER RELATIONS SKILLS
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
May 12
INTERMEDIATE SKILLS FOR EFFECTIVE OFFICE ADMINISTRATION
--Tom Associates Training--
ADMINISTRATIVE SKILLS & OFFICE MANAGEMENT PROGRAMMES
May 19
THE PUBLIC SECTOR LEADERS OF THE FUTURE
--Tom Associates Training--
PUBLIC SECTOR DEVELOPMENT PROGRAMMES
May 19
HOW TO CREATE POSITIVE CUSTOMER EXPERIENCE - SERVICE AS AN ART AND A SCIENCE
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
May 26
STRATEGIC MANAGEMENT IN THE PUBLIC SECTOR
--Tom Associates Training--
PUBLIC SECTOR DEVELOPMENT PROGRAMMES
Jun 02
ADMINISTRATIVE FUNCTIONS & OFFICE MANAGEMENT
--Tom Associates Training--
ADMINISTRATIVE SKILLS & OFFICE MANAGEMENT PROGRAMMES
Jun 03
COMPETENCIES IN SERVICE STRATEGY
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Jun 16
CUSTOMER CARE ESSENTIALS
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES