STRATEGIC MANAGEMENT IN THE PUBLIC SECTOR
Live-Online Training: N250,000.00
Classroom Training: N350,000.00
3 - 4 participants: 5% discount
5 or more participants: 10% discounts
(Available also for Customised Training by Duration, Venue & Fee)
Course Contents
DAY ONE
INTRODUCING THE STRATEGIC PLANNING IMPERATIVES
1. The Corporate Vision, Mission & Values
2. A Random Walk Through Our Current Practices
A Defining Moment in the Life of Our Organisation
Core Values vs Current Realities
3. Defining Corporate Strategy and its significance
4. Aligning the core areas of Corporate Strategy
Our Processes
Our Content
Our Context
5. Strategy Development in the Public Sector
6. Determining Performance Standards and Applicable Competencies
7. Designing Targets, Monitoring Processes and Achievements.
Our Strategy from Stakeholders’ Perspective
What we want our existing and new external and internal customers to be getting from and feeling about us through our contributions and value delivery in quantitative and qualitative terms.
Our Strategy for Work Processes
- How to organise, structure, arrange and handle our operations and outputs to achieve our assignments and strategic objectives is most important for the Organisation
Our Strategy for Innovation & Development
- How do we generate new, unique ideas to grow the Organisation and achieve outstanding results?
Our Strategy for Financial Target Achievement
- How to achieve revenue enhancement and cost management from our strategy and operations and how the management should see us.
DAY THREE
UNDERSTANDING THE CURRENT BUSINESS ENVIRONMENT Exploring our business environment
- Analysing the Industry Environment
- Analysing the Competitive Environment
- Analysing the Customer and Market segmentation
- Analysing Resources
- Financial Resources
- Human Resources
- Value addition
- Cost reduction
- Core resources, skills and competencies.
- Critical Success Factors
Developing the Strategy
- Strategic Options for the Corporation
- Resource-based Strategic Options
- Market-based Strategic Options
- Strategy Selections
- Evaluation Criteria for strategy options
- Prioritizing Criteria
- Selecting the best option
- Strategy Evaluation
- Evaluate the selected option
- Applying business judgment and guidelines
- Feasibility issues
- Stakeholder interests
DAY FOUR
The Strategy Implementation Process
- Why Strategies Fail
- The People Barrier
- The Resource Barrier
- The Management Barrier
- The Vision Barrier
Resource Allocation, Strategic Planning and Control
- Relationship between implementation and the strategy
development process
- Setting Targets - What are the ideal Performance Targets?
- Revenue/Cost
- Productivity levels
- Responsiveness in delivering on assignments
- The volume of assignments successfully delivered
- Quality targets.
Strategy Communication Processes
- Performance Tracking Tools
- Department Performance Tracking Form
- Weekly (Or Monthly) Performance Tracking Form.
DAY FIVE
- Understanding Change as a Process
- Taking Decisions on Types of Change
- Identifying Change Enablers
- Defining the Change Themes
- Choosing the Action Committee (the Change Agents)
- Change Tactics
- Identifying the Barriers to Change
- Setting Milestones.
Monitoring the Seven Unique Outcomes of Strategy Implementation
1. Alignment: Individual employee’s goals get aligned with
corporate strategic objectives.
2. Assessment: Provides constant feedback on each employee’s
strengths plus coaching opportunities on improvement areas.
3. Compensation: Serves as an objective basis to evaluate and
reward employees individually and as a team fairly for their contributions.
4. Achievement: Motivates employees to achieve objectives
and improve performance.
5. Planning: Makes workforce requirement planning easy
In tandem with the Department’s goals and Corporate objectives.
6. Communication: Improves communication among seniors and
subordinates during appraisal periods.
7. Development Guides the training and
development process to assist individuals in achieving their objectives.