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BANK TRAINING PROGRAMMES × CUSTOMER SERVICE PROGRAMMES × PRODUCTION/ OPERATIONS PROCESSES MANAGEMENT PROGRAMMES × SELF-MASTERY AND DEVELOPMENT PROGRAMMES ×
Apr 23
DELIVERING HAPPINESS - CUSTOMER EXPERIENCE MANAGEMENT (CXM)
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Apr 23
INTERPERSONAL RELATIONS & EFFECTIVE COMMUNICATION SKILLS
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
May 05
PRE-RETIREMENT COURSE - PREPARING TO MANAGE A NEW BEGINNING
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
May 07
BEHAVIOURAL COMPETENCIES FOR TOP PERFORMANCE
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
May 12
FRONT DESK AND CUSTOMER RELATIONS SKILLS
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
May 12
PROCUREMENT & VENDOR MANAGEMENT TRAINING
--Tom Associates Training--
PRODUCTION/ OPERATIONS PROCESSES MANAGEMENT PROGRAMMES
May 13
MICROFINANCE BANKS RISK MANAGEMENT SYSTEM AND INTERNAL CONTROLS
--Tom Associates Training--
BANK TRAINING PROGRAMMES
May 19
FINANCIAL ANALYSIS AND ACCOUNTING PROCESSES FOR MICROFINANCE BANKING
--Tom Associates Training--
BANK TRAINING PROGRAMMES
May 19
THE EFFECTIVE, EFFICIENT AND PRODUCTIVE EMPLOYEE
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
May 19
HOW TO CREATE POSITIVE CUSTOMER EXPERIENCE - SERVICE AS AN ART AND A SCIENCE
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
May 19
COST CONTROLS IN LOGISTICS OPERATION
--Tom Associates Training--
PRODUCTION/ OPERATIONS PROCESSES MANAGEMENT PROGRAMMES
May 26
BANK LENDING AND CREDIT ADMINISTRATION WORKSHOP
--Tom Associates Training--
BANK TRAINING PROGRAMMES