BUSINESS ANALYSIS ESSENTIALS: DEVELOPING ANALYTICAL AND STRATEGIC CAPABILITIES
Live-Online Training: N 250,000
Classroom Training: N 350,000
3 - 4 participants: 5% discount
5 or more participants: 10% discount
(Available also for Customised Training by Duration, Venue & Fee)
COURSE DESCRIPTION:
Business Analysts are professionals who help businesses analyse their processes, products, services, and systems to improve current processes and make profitable decisions through insights and data analysis. Business Analysis is critical in moving an organisation toward efficiency, productivity, and profitability. They support businesses to improve services, products, software, and business processes using data analysis.
The Business Analysis course is designed to provide participants with a comprehensive understanding of the principles, techniques, and tools involved in business analysis.
This course equips learners with the skills to identify business needs, analyse problems, and propose effective solutions. Through theoretical concepts and practical case studies, participants will develop the competencies to excel in business analysis roles and contribute to organisational success.
COURSE OBJECTIVES:
- To familiarise participants with the fundamentals of business analysis.
- To provide participants with various tools and techniques for requirements gathering and analysis.
- To enable participants to develop their analytical and problem-solving skills.
- To equip participants to identify and evaluate potential business opportunities.
- To enhance participants' communication and stakeholder management skills.
LEARNING OUTCOMES:
By the end of this course, participants will be able to:
- Understand the role and importance of business analysis in organisational success.
- Apply various techniques for gathering and documenting business requirements.
- Analyse complex business problems and propose effective solutions.
- Evaluate and prioritise potential business opportunities.
- Communicate effectively with stakeholders at various levels.
- Employ appropriate tools and technologies to support business analysis activities.
COURSE CONTENTS:
DAY ONE:
An Overview of Business Analysis
- Understanding the role of a business analyst
- Key concepts and principles of business analysis
- Overview of the business analysis process
- Stakeholder identification and management
Constantly Assessing What’s Happening to the Business
• Winning?
• Climbing?
• Tumbling?
• Losing?
Business Reality Components
• Regulatory & Environmental reality
• Customer reality
• Competitive reality
• Team Reality
• Financial reality.
Ten Assessments Metric for Your Business Model
DAY TWO:
Organisational Strategy Orientations
• Bureaucratic
• Organic
• Mechanistic
• Anarchic
OUR PROCESS MAP AND CONTINUOUS IMPROVEMENT
An Overview of Business Process
- Defining a Business Process
- Defining Process Management
- Work process
- Management process
- Objectives setting process.
- Work plan process.
Challenges with the Current Processes
- A Random Walk through Your Current Processes
- A Management Culture Process
- Work Process at the Departmental Level
Requirements Gathering and Analysis
- Techniques for eliciting and documenting business requirements
- Analysing and prioritising requirements
- Use case modelling and process modelling.
- Data modelling and entity-relationship diagrams
DAY THREE:
Problem Analysis and Solution Design
- Analysing complex business problems
- Root cause analysis and impact assessment
- Developing and evaluating solution options
- Creating a business case and cost-benefit analysis
Financial Risks in Businesses
• Pervasive risk factors
• Detecting risk of misstatement
• Control risk – failure or total absence
• Information technology risks
• Contingent financial liabilities
• Legal liabilities
• Documenting the Financial Risks.
Identifying Fraud
• Financial/Transactional Red Flags
- red flags regarding the structure of or personnel involved in a transaction
- red flags within the organisation’s operations
- red flags within the accounting system
- red flags regarding the organisation’s financial performance
DAY FOUR:
Business Opportunity Assessment
- Identifying potential business opportunities
- Market research and competitive analysis
- Feasibility studies and risk assessment
Our Strategy for Stakeholders’ Perspective
· What we want our existing and new external and internal customers to be getting from and feeling about us through our contributions and value delivery in quantitative and qualitative terms.
Our Strategy for Work Processes
· The ways we should organise, structure, arrange and handle our operations and outputs to achieve our assignments and strategic objectives that are most important for the business.
Our Strategy for Innovation & Development
· We should consider introducing new and unique things for our contributions and business to grow and achieve more.
Our Strategy for Financial Target Achievement
· Revenue Enhancement and Cost Management we should achieve from our strategy and operations and how the management should see us.
DAY FIVE:
Communication and Stakeholder Management
- Effective communication strategies for business analysts
- Stakeholder identification and analysis
- Facilitation techniques for requirements-gathering sessions
- Managing conflicts and negotiating with stakeholders
Components of Your Business Strategy Canvas
- Customers
- Business Value Propositions
- Channels
- Relationship Sustenance
- Key Activities
- Critical Resources
- Significant Partners
- Cost Structure
- Revenue Streams
- Profit Profile.
Evaluating Externalities
• Global risks?
• System failure?
• State of the economy?
• Corporate governance?
• Surprising interventions
• Levels of lobbying?
• Regulatory compliance?