ALTERNATIVE DISPUTE RESOLUTION - DISPUTE MANAGEMENT AND NEGOTIATION SKILLS

Live-Online Training: N 145,125
Classroom Training: N 220,375
3 - 4 participants: 5% discount
5 or more participants: 10% discount

(Available also for Customised Training by Duration, Venue & Fee)

Programme Description

This programme can help you master tactics and strategies for every stage of disagreement resolution, understand how negotiation can be used effectively in dispute settings and situations, gain power and wield influence through successful non-litigating negotiations in professional and personal life. 

Course Contents

DAY ONE

Dispute Management

• Introducing ADR?
• Definitions
• Conflict Management
• Competent parties
• Legal purpose
• Offer and acceptance
• Consideration.

Arbitration and Mediation Skills

• Overview
• Arbitrators and their competencies
• Mediators and their competencies
• Tools, Process and attitudes.

DAY TWO

Formats of Alternative Dispute Resolution

• Mediation
• Arbitration
• Mini-trial
• Status and Regulations
• Options of ADR mechanisms

Legal Issues

The Law

Ethics and Professional Conduct

Litigation Process

• Briefing
• Drafting

Information Retrieval

Etiquette.

Speedy Resolution of disputes

Interpersonal Skills.

DAY THREE

Out of Court Settlement

Negotiation Skills

• Basic Negotiation Styles:
• • Win-lose, Lose-lose
  • Compromise
  • Collaborate
• Preparation
• Timing for Negotiation Advantage
• The Five Types of Power in a Negotiation Process
• Managing your ego
• Closing with confirmation
• Negotiating Positions
• Interests
• Options
• Standards
• BATNA
• Tactics & Planner.