AI ESSENTIALS FOR TODAY'S WORKFORCE

Live-Online Training: N 210,000
Classroom Training: N 280,000
3 - 4 participants: 5% discount
5 or more participants: 10% discount

(Available also for Customised Training by Duration, Venue & Fee)

Course Description:

This three-day course equips non-technical professionals with foundational AI knowledge tailored to modern workplace dynamics. Participants will explore AI’s role in industries, ethical considerations, and strategies for thriving in an AI-augmented workforce.

Course Objectives:

1.      Understand AI’s relevance to workplace productivity, decision-making, and industry trends.

2.      Gain hands-on experience with AI tools used in daily workflows.

3.      Navigate ethical challenges, privacy concerns, and bias in workplace AI.

4.      Prepare for future trends and upskilling opportunities in an AI-driven world.

Delivery Method:

●      Format: Instructor-led, interactive workshops with case studies and role-playing.

●      Tools: Workplace AI tools (e.g., ChatGPT, Excel AI, HR analytics platforms).

●      Prerequisites: None.

Target Audience:

Non-technical professionals, managers, and teams seeking to leverage AI in their roles.

Course Outline

Day 1: AI Fundamentals and Workplace Applications

Module 1: What is AI?

●      Simplified definitions: AI, machine learning, generative AI.

●        Workplace relevance: Automation vs. augmentation, industry-specific use cases (e.g., healthcare diagnostics, retail inventory AI).

Module 2: AI in Daily Workflows

●      Hands-on activities:

○      Using ChatGPT for drafting emails/reports.

○        Exploring Excel’s AI-driven data insights.

○        Interacting with HR chatbots (e.g., Mya for recruitment).

●      Case Study: How Netflix’s recommendation engine boosts engagement.

Module 3: How AI Works (Non-Technical)

●      Data patterns, training models, and real-time decision-making.

●        Interactive Q&A: Addressing myths about AI replacing jobs.

Day 2: AI-Driven Productivity and Upskilling

Module 1: AI in Industry Sectors

●        Breakout sessions:

○        Healthcare: AI-assisted diagnostics.

○        Finance: Fraud detection algorithms.

○        Marketing: Personalized customer journeys.

Module 2: Tools for Collaboration & Efficiency

●      Demo: AI in Microsoft 365 Copilot (drafting documents, analyzing data).

●        Activity: Using Trello’s AI for predictive project timelines.

Module 3: Upskilling for the AI Era

●        Critical human skills: Creativity, emotional intelligence, critical thinking.

●        Lifelong learning: Platforms like LinkedIn Learning/Coursera.

●        Group Discussion: “How can AI free up time for strategic work?”

Day 3: Ethics, Privacy, and Future Trends

Module 1: Ethics in Workplace AI

●      Scenario-based discussions:

○        Bias in hiring algorithms (e.g., Amazon’s resume-screening case).

○        Employee surveillance and productivity tracking.

●        Guidelines for ethical AI adoption (transparency, fairness).

Module 2: Privacy and Regulations

●      GDPR/CCPA compliance in employee data usage.

●        Activity: Evaluating privacy policies of AI tools.

Module 3: Future of Work with AI

●      Trends: Hybrid teams, AI co-pilots, and new roles (e.g., AI trainers).

●        Panel Discussion: “Will AI create or eliminate jobs?”

Wrap-Up & Resources

●        Key takeaways: AI as a collaborator, not a competitor.

●        Resource guide: Industry reports, podcasts, and courses.

●        Action Plan: Steps to stay AI-literate in your field.