AI AND PRODUCTIVITY: HOW MANAGERS, BUSINESS OWNERS, AND EMPLOYEES CAN WIN

Artificial intelligence (AI) isn’t just a buzzword—it’s a game-changer in the workplace. AI is reshaping how we work, from automating mundane tasks to providing deep insights that drive better decision-making. But the question remains: How can managers, business owners, and employees harness AI to boost productivity? Let’s break it down.

For Managers: AI as Your Strategic Assistant

Managers juggle countless responsibilities: overseeing teams, managing workflows, and ensuring efficiency. AI can be a powerful ally by streamlining operations and providing data-driven insights.

Example: Smarter Decision-Making

Imagine you’re a sales manager trying to predict next quarter’s performance. Instead of relying solely on spreadsheets, AI-powered analytics tools like Salesforce Einstein or Tableau can analyze trends, forecast demand, and suggest actionable insights.

Illustration: Automating Routine Work

AI-powered HR tools like Workday can screen resumes, schedule interviews, and analyze employee sentiment through workplace chat analysis. This frees up time for managers to focus on strategy rather than paperwork.

For Business Owners: Scaling Smarter, Not Harder

Business owners often wear multiple hats—strategy, finance, marketing, and customer service. AI helps by providing automation and intelligence that can scale a business without significant overhead.

AI in Customer Service

A small e-commerce business can integrate AI chatbots like ChatGPT or Drift to handle common customer inquiries, process refunds, and recommend products based on customer behaviour. This reduces the need for large customer service teams while maintaining high response quality.

AI-powered tools like HubSpot or Jasper AI can generate content, optimize ad placements, and analyze campaign performance. For instance, an AI-driven email campaign can personalize messages based on user interactions, boosting engagement rates and sales.

For Employees: AI as a Productivity Partner

Employees sometimes fear AI will replace jobs, but the reality is that AI often enhances roles rather than eliminates them. AI can reduce repetitive work when used effectively, making time for more meaningful and creative tasks.

AI-Powered Productivity Tools

Tools like Notion AI and Microsoft Copilot can summarize meetings, draft reports, and generate ideas. An employee who spends hours writing weekly reports can now let AI draft a first version, allowing them to focus on strategic insights rather than routine writing.

AI for Learning and Growth

Platforms like LinkedIn Learning use AI to recommend courses tailored to an employee’s career goals. AI-powered coaching tools can analyze communication patterns and suggest ways to improve leadership or negotiation skills, making employees more effective.

The Common Thread: AI Doesn’t Replace People—It Empowers Them

The best AI strategies aren’t about replacing human talent but augmenting it. Businesses embracing AI as a productivity enhancer will see efficiency, cost savings, and innovation gains.

Final Thought: Take the First Step

Whether you’re a manager looking to streamline operations, a business owner aiming to scale, or an employee trying to work smarter, the key is to start small. Pick an AI tool relevant to your role and integrate it into your daily workflow. The future of work isn’t about AI replacing humans—it’s about humans who know how to use AI effectively.

Are you ready to make AI your productivity partner?

Check first with Tom Associates Training.

Temitope Jegede,
April 2, 2025